FAQ

About PostHog

What is PostHog?

PostHog is an all-in-one suite of product and data tools including product analytics, web analytics, session replay, heatmaps, feature flags, experiments, surveys, and more. Our mission is to equip every developer to build successful products.

We're open source, free-to-use, and self-serve.

What does it do?

PostHog helps developers understand how users use their product, figure out ways to improve it, and ship new features faster. It does this through features like:

  • Anonymous and identified event capture, supports both autocapture and custom events
  • Frontend and backend SDKs
  • API for capture, flags, creating and managing metadata
  • A full product analytics platform with trends, funnels, retention, SQL, and more
  • A simplified web analytics dashboard with session duration, bounce rates, and channel analysis
  • Session replays with event timeline, console and performance capture, and mobile recording
  • Heatmaps, clickmaps, scrollmaps
  • Feature flags with multivariant options, percentage and targeted rollouts, and local evaluation
  • Experiments with multivariate testing
  • Surveys with both no-code and API options
  • A data warehouse to import and query data from external sources alongside PostHog
  • Batch exports to popular warehouse destinations
  • Combine events into actions, anonymous and identified users, cohorts, and groups for analysis

TLDR; All the tools you need to build a successful product.

Does it work with my stack?

Yes. PostHog can be in a range of languages and frameworks across web, backend, and mobile. You can use it through:

This means that it doesn't matter what your stack is - you can use PostHog with it.

Does PostHog support mobile apps?

Yes. PostHog has SDKs for iOS, Android, React Native, Flutter, and more. All of them support event capture, feature flags, and experiments. Some also support autocapture and session replay.

How much does PostHog cost?

PostHog is free to use and has a generous free plan. See our pricing page for more details.

Is there an enterprise offering?

Yes, it includes:

  • SAML SSO enforcement
  • Custom MSA
  • Priority training, support
  • Advanced permissions
  • Audit logs

Find out more on the pricing page or get in touch to learn more.

How is PostHog different from other tools?

  1. We have all the tools in one.
  2. We cost less, have a free plan, and have scalable, transparent pricing.
  3. We are open source.
  4. We are built for engineers.

There are many specific differences. Check out our blog for comparisons.

Are you hiring?

Yes, come help us make PostHog even better. We would love to have you join us.

About the software

Is PostHog updated regularly?

Yes. We release continually and have a world-class team working daily on making the product better.

Check out our changelog to see what's new.

How many companies use PostHog? Anyone famous?

We have tens of thousands of users from indie hackers to early-stage startups to high-growth scale ups to massive enterprises.

As proof, we have dozens of customer stories, hundreds of reviews on G2, and an overwhelming amount of praise (and criticism) on social.

We also have thousands of stars on GitHub (Star to be precise).

Is PostHog buggy?

While there's always room for improvement, the software works well and we use it ourselves every day.

If you have any issues or feature requests, you can raise a ticket in-app.

Is this hard to set up?

No. You can signup, install the snippet, and capture your first event in less than five minutes.

I'm having trouble setting up PostHog. What should I do?

  1. Start by ensuring you have installed PostHog correctly. Try redoing whatever isn't working.
  2. Check the troubleshooting page of the product you are using, such as product analytics or feature flags.
  3. Check our status page to see if there are any issues.
  4. Ask a question in our community.

Can I self-host?

Yes, the open source version of PostHog can be deployed with Docker Compose with no event limits. This is a good option for users who want to self-host for their hobby projects but is limited due to infrastructure complexity at scale.

See our self-hosting docs for more information about how to deploy PostHog's open source version.

Will this make me better at my job?

If your job requires you to understand users and ship a product they want, then yes.

If you're a firefighter, probably not.

Community

What's the community like?

Active and growing.

This community is active on our community forum, GitHub, and socials.

If you are active and helpful, we might toss you some free merch.

How can I contribute?

We love contributions big or small. You can be helpful by:

  1. Reporting bugs or issues.
  2. Voting on our roadmap.
  3. Open a PR (see our instructions on developing PostHog locally).
  4. Submit a feature request.

See our contributing guide for more.

What are the docs like?

Our docs are a top priority to us and are updated daily. Check them out for yourself.